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Suite Success: Masters of Hospitality

Suite Success: Masters of Hospitality

Uitgebracht: 2026-03-26
© 2026 Skift, Inc. All Rights Reserved
Suite Success: Masters of Hospitality - QR Code
79 afleveringen
Audio
Luister in Apple Podcasts
79 afleveringen
Audio
Luister in Apple Podcasts
Uitgebracht: 2026-03-26
© 2026 Skift, Inc. All Rights Reserved
Meest recente aflevering
This CEO on The Branding Mistake Almost Every Destination Makes

This CEO on The Branding Mistake Almost Every Destination Makes

On this episode of Suite Success, host Katie Cline interviews Gary Sherwin, President and CEO of Visit Newport Beach, to unpack the strategy behind building a destination people don’t just visit but aspire to be part of. Gary shares why most destin
Tijd: 48:51
On this episode of Suite Success, host Katie Cline interviews Gary Sherwin, President and CEO of Visit Newport Beach, to unpack the strategy behind building a destination people don’t just visit but aspire to be part of.
Gary shares why most destinations get branding wrong, the surprising shift from selling hotel rooms to telling holistic stories, and how a single, well-defined brand promise can influence everything from luxury hotel development to how local police interact with visitors.
From celebrity influence and global perception to the power of authenticity over aspiration, this conversation reveals what it really takes to create a place people fall in love with and keep coming back to.
Whether you're in hospitality, marketing, or building a brand of your own, this episode will change how you think about experience, storytelling, and what it means to be truly essential.
Timestamps:
00:00 Welcome to Suite Success
00:38 Meet Gary Sherwin
01:49 What Is Destination Marketing
03:45 Tourism As Economic Engine
06:40 Aligning Local Stakeholders
09:41 The Newport Beach Brand 
11:55 Building Brands With Data
14:28 Delivering on a Brand Promise
17:05 Social Media and Reputation
18:20 Police as Tourism Ambassadors
22:02 Brand Research
26:17 Authenticity Over Aspiration
28:09 Taglines Done Right
32:45 Celebrity Pop Culture Halo
35:33 The Future of Destination Marketing
45:05 Suite Summary
This episode is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Lodgify!⁠⁠⁠⁠⁠⁠⁠⁠
⁠Connect with Gary:⁠
⁠⁠⁠⁠⁠⁠Gary's LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠: https://www.linkedin.com/in/gary-sherwin-a261871/
⁠⁠⁠⁠⁠Visit Newport Beach's Website⁠⁠⁠⁠⁠⁠⁠⁠: https://visitnewportbeach.com/
Links:
Apple Podcasts - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠
Spotify - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠
Suite Success Website - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠
⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Connect with Katie⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠
Aflevering-ID: 1000757445115
GUID: bd0fcafc-2788-11f1-b532-d3b0e9ed976e
Releasedatum: 26-3-2026 08:00:00

Beschrijving

Welcome to Suite Success: Masters of Hospitality, a Skift Podcast, where we unlock the secrets behind the world's most successful hotel and hospitality brands. Hosted by industry expert Katie Cline, each episode features exclusive interviews with top executives, seasoned leaders, and trailblazing innovators in the hospitality world. Together, they reveal the strategies that drive guest loyalty, enhance customer experiences, and set their brands apart in a competitive market. Whether you’re a seasoned hospitality professional or aspiring to break into the industry, Katie will distill each conversation into actionable steps that you can implement in your own business. Tune in weekly to elevate your hospitality game and achieve your own 'suite' success. Presented by Lodgify.

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