Water/wastewater operator customers are asking some strange questions lately. To experts Jeremy Sukola and Eric Zimmerman, it’s as if they’re asking for magic paint. In this episode, we identify an emerging demographic trend and the knowledge gap it’s created. Then, Jeremy and Eric explain why the best ways to close that gap are to have hard conversations early and be involved in educating the next generation.

Also, Eric imagines a driving range on the Mayflower and takes a bold stance against eggnog.

0:00 – Introduction

03:08 – Strange questions from customers

05:44 – Understanding capabilities and tackling misconceptions

08:00 – A generation of seasoned professionals is retiring out

10:18 – Part of a familiar trend

12:20 – The influence of project schedule pressure

14:18 – Capabilities of coatings/linings are limited

18:34 – Economic decline brings new contractors into industry

20:04 – Manufacturers as problem solvers and honest brokers

24:11 – Breaking barriers to knowledge sharing

29:35 – Benefits of industry involvement

33:12 – Gaining credibility by saying no

37:57 – Avoid 99% of problems with early collaboration

40:00 – Four questions

Aflevering-ID: 1000682243831

GUID: https://pinecast.com/guid/080792f5-7cd2-483c-83b6-59437880ac37

Releasedatum: 18-12-2024 16:30:00